Ask any consumer what they look for most in an auto repair shop and they will tell you – value and service in all aspects of the job. We want quality and competency, while being treated like a valued customer and feeling comfortable during the whole process. Most auto shops will have you drop your vehicle off, service it, and return the keys to you with a big bill. Others will secretly work on your vehicle’s problems, without any preventative maintenance, unless you want to pay extra for that too. At Good Works Auto Repair, we combine quality workmanship with a 24,000 mile guarantee of our work. We value our customers and work to keep you safe in your vehicle.
Customer service takes place in a number of ways when dealing with consumers. A business with good customer service immediately makes you feel comfortable in their facility, offering the basic amenities and information. Throughout the job, they should contact you on the whys and how’s, while still saving you time and money. For vehicles undergoing any service, most repair shops don’t just “throw-in” a list of safety checks for your vehicle for free. Good Works Auto Repair does. No matter what you bring your car in for, we will go through our checklist to help keep your car safe and in the shape it deserves to be in.
A business can bring in as many new customers as they want, but you know good service takes place when those customers return. A happy customer is a returning customer. How else does Good Works Auto Repair of Tempe and Mesa provide excellent customer service? We are easily reachable for appointments and questions, we won’t make promises we can’t keep, we are informative and willing to listen our customers, we have certified, trained staff working on your vehicle, and we care about the person just as much as the car in front of us. Click here to see our promise firsthand.
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